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When you need assistance or information related to Swinburne University’s Student Services and Amenities (SSA), knowing how to contact the right department is essential. Whether you are a current student, prospective student, or staff member, reaching out to the SSA can help you access support, resources, and services that enhance your university experience. This guide will walk you through the best ways to contact the SSA at Swinburne, what to expect when you do, and tips fo

Have you got an idea for a new club, sport, or community at Swinburne? Expressions of Interest are currently open, but the deadline is approaching fast! This is your opportunity to build a community and bring students together. If you are interested in being a founder of something new, please make sure you complete your EOI as soon as possible.

Submitting assessments on time is crucial in academic settings. If you submit an assessment task after the due date without an approved extension or special consideration, you will face penalties. Late Submission Penalty Details A 5% late penalty will be deducted from your marks for each calendar day that your submission is late. This penalty applies for up to a maximum of seven days . After the seventh day, your assessment task will receive a mark of zero. Additionally, you

The SSA is pleased to announce that we are an official sponsor of the Work and Development Permit (WDP) scheme. The WDP is a State Government run initiative, that enables the SSA to support vulnerable and disadvantaged current, prospective, and alumni Swinburne students by offering a non-financial pathway to resolve fine debt.   If eligible, you will have the opportunity to work off your fines by supporting the SSA Events & Experience team. You will be assigned tasks that hel

The SSA Awards recognise top contributions to the community from our students. If you are a club registered with SSA that has done some...

The SSA Awards recognise top contributions from captains across all Swinburne-affiliated sports teams. All captains are nominated for...

The SSA Awards recognise top contributions to the community from our students. If you are a club registered with SSA that has done a...

The SSA Awards recognise individuals who represent everything it means to be part of Swinburne’s community through sporting...

The SSA Awards recognise top contributions to the community from our students. If you are a club registered with SSA that has done some...

The following will not be decided via submissions but rather The Award Committee will elect winners. There will be a winner from each club category!  Academic Club  Spiritual & Cultural Club  Social Club  Sports Club

The SSA Awards recognise top contributions to the community from our students. If you are a Club Committee member you can apply to be...

All Swinburne teams are automatically nominated into this category. The team with the highest placing or highest win percentage will win...

Need to manage your club’s events, memberships, or admin settings? The Club Dashboard  lets you: Manage upcoming events Track memberships...

University life can be exciting, but it can also feel overwhelming at times. Whether you’re struggling with your studies, thinking about your future career, or dealing with personal challenges, Swinburne offers a range of services to support you. Below is a quick guide to some of the key support options available. Need additional study support? Study and learning support If you’re finding assignments confusing, falling behind, or just want to improve your academic skills, the

If you’re dissatisfied with a decision, service, or action at Swinburne, you have the right to make a complaint. While the process can feel uncomfortable, it exists to ensure concerns are considered fairly. Swinburne Advocacy Service (SAS) can support you to understand your options and navigate each step. Not happy with something? You can make a complaint about most parts of your university experience. This might relate to academic matters such as grades or assessment, admini

Post-Census Remission of Debt Sometimes unexpected things happen that make it difficult or even impossible to continue studying. If you’ve had to withdraw from a unit because of special circumstances outside your control, you may be eligible for Post Census Remission of Debt (PCRD) . Your options depend largely on when you withdrew from the unit. The census date is important because it determines whether you remain financially liable for the unit or may need to apply for a re

If you are close to passing a unit or finishing your course, you may be able to complete an extra assessment to help you meet the remaining requirements.   Last to Complete Assessments What you need to know If you have passed all unit for your award except one, you may be eligible to apply for a   Last to Complete assessment.    To apply for a Last to Complete assessment, you must meet all of the following criteria:  You have passed all units for your award except one You ha

Worried about your placement? Facing challenges during your internship or professional experience? SSA Advocacy Service (SAS) is here to...

Please note: the process of applying for an extension is undergoing change. Automatic extensions can be granted for 3 days without providing documentation. The new application process is being piloted for SoBLE and SoSSMFE students in Semester 1 of 2026 via Canvas. Students under other schools should also be granted an automatic extension of 3 days without providing documentation - if this is you, you are required to contact your Unit Conveanor directly to request this. For f

If you have received a letter about a general misconduct allegation, it is important to understand the procedure and your rights. The Swinburne Advocacy Service (SAS) can provide independent support to help you respond appropriately. What is General Misconduct? At Swinburne, general misconduct refers to behaviour that may breach the Student General Misconduct Regulations. This can include: •         Disruptive, threatening, or inappropriate behaviour •         Damage to unive