Support Services at Swinburne

University life can be exciting, but it can also feel overwhelming at times. Whether you’re struggling with your studies, thinking about your future career, or dealing with personal challenges, Swinburne offers a range of services to support you.

Below is a quick guide to some of the key support options available.

Need additional study support?

Study and learning support

If you’re finding assignments confusing, falling behind, or just want to improve your academic skills, there are several services that can help.

You can access:

• Learning and Academic Skills (LAS) Centre: One-on-one support with assignments through drop-in sessions or booked appointments. They can help with structure, clarity, academic writing, and referencing.

• Assignment writing guides and samples: Practical resources that show you what different types of assessments look like and how to approach them.

• PASS (Peer Assisted Study Sessions): Peer-led sessions where you can revise content, ask questions, and learn alongside other students.

• Student Success Coaches (Higher Education): Coaches who help with goal setting, time management, motivation, and navigating university systems.

• Swinburne College Student Hub: Educational advice, workshops, and connections to academic advisors to help you stay on track.

Thinking about your future career?

Careers and Employability

If you’re unsure about what you want to do after uni, or need help preparing for work, Swinburne’s Careers and Employability services can support you.

They offer:

• Career consultations with personalised advice on career planning, resumes, cover letters, and interviews.

• Job search tools through the SwinEmploy portal, including casual jobs, internships, graduate roles, and volunteering opportunities.

• Workshops and events focused on employability skills, networking, and meeting employers.

• Career development programs, such as Professional Placements, which let you gain real-world experience in your field.

  
  

For more details, visit the Careers & Employment page.

Require adjustments to help you study?

Accessibility Services 

If you have a disability, medical condition, mental health condition, or caring responsibilities, AccessAbility Services can help make your studies more manageable.

They can assist with:

• Individual Access Plans (IAPs) that outline reasonable adjustments based on your needs.

• Assistive technology, including specialised software or learning tools.

• Alternative assessment arrangements, where appropriate.

• Campus accessibility information, such as building access and facilities.

For further details, visit the AccessAbility Services page.

Other Support Services

Indigenous Student Services 

Indigenous Student Services provides tailored support for Aboriginal and Torres Strait Islander students in a culturally safe environment.

Support includes:

• Cultural programs and events that celebrate Indigenous identity and community.

• Academic assistance, such as tutoring and mentoring.

• Financial guidance about scholarships, grants, and other supports.

• Community connection opportunities within and beyond the university.

More information can be found on the Indigenous Student Services page. 

Health and Wellbeing 

Looking after your wellbeing is just as important as keeping up with your studies. Swinburne offers a range of health and wellbeing services.

These include:

• On-campus medical services with qualified health professionals.

• Counselling and Psychological Services (CAPS) for confidential mental health support.

• Wellbeing programs focused on stress management, healthy habits, and mindfulness.

• Spiritual and chaplaincy services for students of all faiths and beliefs.

  
  

You can explore these services on the Health and Wellbeing page.

Accommodation 

Housing can be stressful, especially if you’re new to Melbourne or living independently for the first time. Swinburne offers guidance to help you find safe and suitable accommodation.

Support includes:

• On-campus housing options, such as residential colleges and university-managed apartments.

• Off-campus housing advice, including information about tenants’ rights and responsibilities.

• Short-term accommodation support during transitional periods.

• Housing workshops on budgeting, shared living, and maintaining a tenancy.

  
  

For more information, visit the Accommodation page.

Support for International Students 

Studying in Melbourne can be a great experience for international students. However, moving to a new country to study can also bring challenges. International students can access dedicated services to help them settle in and succeed academically.

These supports include:

• Orientation programs covering academic expectations and Australian university culture.

• Visa and compliance advice to help you understand your responsibilities.

• English language support to strengthen academic communication skills.

• Social activities and events to help you meet people and feel connected.

More information is available on the Support for International Students page.

Peer Mentoring

Swinburne’s Peer Mentoring Program connects new students with experienced students who can offer advice, reassurance, and practical tips.

Mentors can help you adjust to university life, develop effective study habits, connect with clubs, societies, and social activities, and build your confidence while working towards your personal and academic goals.

Learn more on the Find a Mentor page.

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